NDIS Support Planner – Disability Sector Career

About the Company

CPL – Everyday Independence is a leading provider of disability services across Australia, dedicated to empowering people with disabilities to live their everyday lives with independence and choice. For over 70 years, we have been committed to delivering high-quality, person-centred support, therapies, and employment services. We pride ourselves on our collaborative approach, innovation, and unwavering commitment to the NDIS framework, ensuring our clients receive the best possible care and support to achieve their goals.

Job Description

We are seeking a passionate and dedicated NDIS Support Planner to join our team in Gladstone, QLD. This role is pivotal in assisting participants and their families to navigate the National Disability Insurance Scheme (NDIS) and develop personalised support plans that align with their goals and aspirations. You will work closely with individuals to understand their needs, connect them with appropriate services, and ensure their NDIS plans are effectively implemented and reviewed. This is a rewarding career opportunity for someone committed to making a tangible difference in the lives of people with disabilities.

Key Responsibilities

• Facilitate person-centred planning meetings with NDIS participants and their families/carers.
• Assist participants in understanding their NDIS plans and allocated budgets.
• Develop, review, and adjust individualised support plans based on participant goals and changing needs.
• Connect participants with suitable service providers and community resources.
• Monitor the implementation of support plans and ensure services are delivered effectively.
• Maintain accurate and confidential participant records in line with NDIS requirements.
• Advocate for participants to ensure their rights and choices are upheld.
• Provide information and guidance on NDIS policies, procedures, and funding guidelines.
• Collaborate with internal teams and external stakeholders to achieve positive participant outcomes.

Required Skills

• Minimum 2 years of experience in the disability sector or a related human services field.
• Strong understanding of the National Disability Insurance Scheme (NDIS) framework and principles.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated ability to build rapport and work collaboratively with diverse individuals.
• Proficiency in using case management software and Microsoft Office Suite.
• Ability to work independently and as part of a multidisciplinary team.
• Valid Australian driver's license and access to a reliable vehicle.
• Current NDIS Worker Screening Check or willingness to obtain one.
• First Aid and CPR Certificate or willingness to obtain one.

Preferred Qualifications

• Tertiary qualification in Disability, Social Work, Allied Health, or a related field.
• Experience in NDIS plan management or support coordination.
• Knowledge of local community resources and service providers in the Gladstone region.

Perks & Benefits

• Competitive salary package with salary sacrificing options to maximise take-home pay.
• Professional development and training opportunities.
• Supportive and collaborative team environment.
• Opportunity to make a genuine impact in the community.
• Access to an Employee Assistance Program (EAP) for personal and professional support.
• Flexible work arrangements to support work-life balance.
• Generous leave entitlements.

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