TAFE Student Counselor – Educational Support

About the Company

Melbourne Polytechnic is a leading provider of vocational education and higher education in Victoria, Australia. With a strong commitment to practical learning and student success, we offer a diverse range of courses and support services designed to equip students with the skills they need for their chosen careers. Our campuses provide a vibrant and inclusive learning environment, fostering innovation and community engagement.

Job Description

We are seeking a dedicated and compassionate TAFE Student Counselor to join our educational support team in Laverton. In this vital role, you will provide comprehensive counseling and support services to a diverse student body, assisting them with academic, personal, and career-related challenges. You will play a crucial role in promoting student well-being, fostering a positive learning environment, and empowering students to achieve their full potential. This position requires strong interpersonal skills, a deep understanding of student development, and a commitment to inclusive practices.

Key Responsibilities

• Provide confidential, one-on-one counseling to TAFE students regarding academic performance, personal issues, career planning, and mental health concerns.
• Conduct intake assessments and develop tailored support plans for students.
• Refer students to internal support services or external agencies as appropriate.
• Organise and deliver workshops on topics such as stress management, study skills, time management, and resilience.
• Collaborate with academic staff, student services, and other departments to ensure integrated student support.
• Maintain accurate and confidential student records in compliance with institutional policies and privacy regulations.
• Participate in team meetings, professional development, and contribute to the continuous improvement of counseling services.
• Advocate for students and promote an inclusive and supportive campus culture.

Required Skills

• Bachelor's degree or higher in Psychology, Counseling, Social Work, or a related field.
• Minimum of 2 years of experience in student counseling or a similar support role, preferably within a vocational or higher education setting.
• Demonstrated ability to provide confidential, empathetic, and effective counseling services to a diverse client base.
• Strong understanding of mental health issues, crisis intervention techniques, and referral pathways.
• Excellent communication, interpersonal, and active listening skills.
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Proficiency in maintaining accurate digital records and using relevant administrative software.

Preferred Qualifications

• Master's degree in Counseling, Psychology, or Social Work.
• Professional registration or membership with a relevant counseling or psychological body (e.g., PACFA, APS).
• Experience working with TAFE students or young adults from diverse cultural and socioeconomic backgrounds.
• Knowledge of the Australian vocational education and training sector.

Perks & Benefits

• Competitive salary and superannuation contributions.
• Generous annual leave and sick leave provisions.
• Opportunities for professional development and continuous learning.
• Access to employee assistance programs and well-being initiatives.
• Supportive and collaborative team environment.
• Contribution to a meaningful mission in student success.
• Convenient campus location with access to public transport.

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