WFH Administrative Assistant – Remote Office Work

About the Company

Westpac is Australia’s first bank and first company, established in 1817. As one of Australia’s ‘big four’ banks, we provide banking and financial services including consumer, business and institutional banking and wealth management services. We are committed to fostering a diverse and inclusive workplace where our employees can thrive and grow their careers. Join a team that values innovation, customer service, and community impact, even from the comfort of your home office.

Job Description

We are seeking a highly organised and proactive WFH Administrative Assistant to support our team remotely. This role is crucial for ensuring the smooth operation of our administrative processes, managing schedules, and facilitating communication across various departments. The ideal candidate will be self-motivated, possess excellent communication skills, and be proficient in using digital tools for remote collaboration. This is a 100% remote position, offering flexibility and the opportunity to contribute to a leading financial institution from anywhere in Australia.

Key Responsibilities

• Manage and organise digital files and documents.
• Schedule and coordinate virtual meetings, including sending invitations and preparing agendas.
• Prepare and edit correspondence, reports, and presentations.
• Handle incoming calls and emails, directing them to the appropriate team members.
• Assist with data entry and maintain accurate records in our CRM system.
• Support team members with various administrative tasks as required.
• Maintain confidentiality of sensitive information.

Required Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• Ability to work independently and as part of a remote team.
• High level of attention to detail and problem-solving skills.
• Experience with virtual communication and collaboration tools (e.g., Microsoft Teams, Zoom).

Preferred Qualifications

• Certificate III or IV in Business Administration or a related field.
• Previous experience in a remote administrative role.
• Familiarity with financial services industry terminology and practices.
• Experience with document management systems.

Perks & Benefits

• Competitive annual salary.
• Flexible working hours within a remote setup.
• Comprehensive health and wellness programs.
• Employee assistance program.
• Opportunities for professional development and career growth.
• Access to exclusive banking benefits.
• A supportive and collaborative remote team environment.

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