About the Company
Transurban is a global leader in urban mobility, operating and developing world-class toll road networks in Australia, North America, and Canada. We connect communities and make journeys smoother by providing innovative technology solutions, exceptional customer service, and sustainable infrastructure. Our mission is to ease congestion and help people get where they’re going safely and efficiently.
Job Description
We are seeking a highly organised and detail-oriented Toll Roads Administrator to join our Transport Infrastructure team in Cairns. This role is essential for ensuring the smooth and efficient operation of our administrative functions related to toll road management. You will be responsible for a variety of tasks including data entry, report generation, customer support, and general office administration. The ideal candidate will possess strong communication skills, a proactive attitude, and a commitment to accuracy. This is a fantastic opportunity to contribute to vital transport infrastructure and be part of a dynamic, forward-thinking organisation.
Key Responsibilities
- Perform accurate and timely data entry for toll road transactions, customer accounts, and operational records.
- Generate regular reports on toll collection, traffic volumes, and customer inquiries.
- Provide administrative support to the operations team, including scheduling meetings and managing correspondence.
- Assist with customer service inquiries related to toll accounts, billing, and general information.
- Maintain organised filing systems, both digital and physical.
- Process invoices, expense reports, and other financial documents as required.
- Collaborate with various departments to ensure seamless administrative workflows.
- Adhere to all company policies, procedures, and relevant industry regulations.
Required Skills
- Minimum of 2 years of experience in an administrative or office support role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent data entry speed and accuracy.
- Strong organisational and time management skills.
- Ability to communicate clearly and professionally, both written and verbal.
- High level of attention to detail and problem-solving abilities.
Preferred Qualifications
- Experience within the transport, logistics, or infrastructure industry.
- Familiarity with CRM software or large-scale database systems.
- Certificate or Diploma in Business Administration or a related field.
Perks & Benefits
- Competitive annual salary package.
- Comprehensive health and wellness programs.
- Opportunities for professional development and career growth.
- Employee assistance program.
- Access to discounted toll usage.
- Supportive and collaborative team environment.
- Modern office facilities in Cairns.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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