Medical Receptionist Intern – Private Practice Experience

About the Company

Healthscope is one of Australia’s leading private healthcare providers, committed to delivering exceptional patient care and fostering the next generation of healthcare professionals. With a network of hospitals and medical centres across the country, we pride ourselves on a supportive and dynamic work environment that values learning, innovation, and community engagement. Join our team in South Fremantle and be a part of a compassionate and professional private practice.

Job Description

We are seeking an enthusiastic and motivated Medical Receptionist Intern to join our busy private practice in South Fremantle. This internship offers a unique opportunity to gain hands-on experience in a professional medical setting, learning the vital administrative and patient-facing skills required to support the smooth operation of a private clinic. Under the guidance of experienced professionals, you will assist with front desk operations, patient scheduling, and general office duties, contributing directly to an excellent patient experience.

Key Responsibilities

• Greet and welcome patients and visitors in a professional and friendly manner.
• Assist with patient check-in and check-out procedures.
• Help manage appointment scheduling and maintain physician calendars.
• Answer incoming calls, direct them appropriately, and take accurate messages.
• Process patient information and update electronic health records (EHR) with supervision.
• Assist with general office tasks such as filing, scanning, and data entry.
• Maintain the waiting area in a tidy and organised state.
• Learn about patient confidentiality and privacy protocols (HIPAA/APP).
• Support the administrative team with various tasks as needed.

Required Skills

• Excellent verbal and written communication skills.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).
• Strong organisational skills and attention to detail.
• A positive attitude and a willingness to learn.
• Ability to maintain patient confidentiality.
• Customer service orientation.

Preferred Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role is a plus.
• Basic understanding or interest in medical terminology.
• Currently enrolled in or recently completed a healthcare administration or related course.

Perks & Benefits

• Structured training and mentorship from experienced medical professionals.
• Opportunity to gain invaluable practical experience in a private practice setting.
• Exposure to advanced medical software and administrative systems.
• A supportive and friendly team environment.
• Potential for future employment opportunities upon successful completion of the internship.
• Contribution to a vital healthcare service within the community.

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