About the Company
Mercure Goulburn, part of the global Accor group, is a contemporary hotel situated in the heart of Goulburn, offering guests comfortable accommodation and excellent service. We pride ourselves on creating a welcoming and clean environment for all our visitors. We believe in supporting our team members with a positive work culture and opportunities for growth.
Job Description
We are seeking enthusiastic and reliable Hotel Room Attendants to join our dynamic housekeeping team. This role is ideal for individuals looking for routine work, including students and backpackers seeking flexible hours. You will be responsible for maintaining the highest standards of cleanliness and presentation in our guest rooms, ensuring a comfortable and enjoyable stay for all our guests. Full training will be provided.
Key Responsibilities
- Clean and prepare guest rooms according to hotel standards, including making beds, vacuuming, dusting, and sanitizing bathrooms.
- Change and replenish bed linen, towels, and guest amenities.
- Restock mini-bars and ensure all room items are present and in good condition.
- Report any maintenance issues, damage, or missing items promptly to the supervisor.
- Handle guest requests efficiently and courteously.
- Adhere to all health and safety regulations and hotel policies.
- Assist with laundry duties as required.
Required Skills
- Reliability and punctuality
- Strong attention to detail
- Ability to work independently and as part of a team
- Physical stamina to perform demanding tasks (lifting, bending, standing for long periods)
- Positive attitude and willingness to learn
- Excellent time management skills
Preferred Qualifications
- Previous experience in a cleaning or hospitality role (not essential, but a plus)
- Ability to communicate effectively in English
- Flexibility to work various shifts, including weekends and public holidays
Perks & Benefits
- Flexible working hours to suit your schedule
- Supportive and friendly team environment
- Full training provided, no prior experience necessary
- Opportunities for career development within a global hotel group
- Staff discounts on accommodation and food & beverage across Accor properties worldwide
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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