Health Admin Assistant – Public Hospital, Stable Work

About the Company

Whyalla Hospital and Health Service is a vital public healthcare institution dedicated to providing comprehensive and compassionate medical services to the community of Whyalla and the surrounding region. As part of South Australia’s public health network, we are committed to delivering high-quality patient care, promoting health and wellbeing, and fostering a supportive work environment for our staff. Join a team where your contributions directly impact the health outcomes of our diverse community.

Job Description

We are seeking a dedicated and organised Health Admin Assistant to join our team at Whyalla Hospital and Health Service. This is a fantastic opportunity for an individual looking for a stable and rewarding career within the public healthcare sector. The successful candidate will provide essential administrative support to various departments, ensuring the smooth and efficient operation of hospital services. This role requires excellent communication skills, a proactive attitude, and a commitment to maintaining confidentiality and accuracy in a fast-paced environment. This is an on-site position based at our Whyalla facility.

Key Responsibilities

• Manage patient records and ensure accurate data entry into hospital systems.
• Schedule appointments, coordinate patient admissions and discharges, and manage referrals.
• Answer phone calls, respond to enquiries, and direct visitors appropriately.
• Prepare and process correspondence, reports, and other documents.
• Maintain office supplies and equipment, assisting with inventory management.
• Assist with billing and financial administration tasks as required.
• Support clinical staff with administrative tasks, facilitating efficient patient care.
• Adhere to all hospital policies, procedures, and privacy regulations.

Required Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• High level of attention to detail and accuracy.
• Ability to work effectively both independently and as part of a team.
• Demonstrated ability to maintain confidentiality and handle sensitive information.

Preferred Qualifications

• Previous administrative experience in a healthcare or public sector environment.
• Knowledge of medical terminology and hospital operating procedures.
• Experience with patient management systems (e.g., OACIS, CHIRON).
• Certificate III or IV in Business Administration or a related field.

Perks & Benefits

• Stable and secure employment in the public sector.
• Competitive salary and superannuation benefits.
• Generous annual leave and sick leave entitlements.
• Access to professional development and training opportunities.
• Supportive team environment dedicated to community health.
• Work-life balance initiatives.

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