About the Company
DHL Global Forwarding is a leading provider of air, ocean, and road freight forwarding services, connecting global markets with innovative and sustainable logistics solutions. As part of Deutsche Post DHL Group, we operate in over 220 countries and territories, committed to excellence and customer satisfaction. Join our team and be part of a company that values growth, sustainability, and connecting people and improving lives.
Job Description
Are you eager to launch your career in the dynamic world of global trade and logistics? DHL Global Forwarding is seeking a motivated and detail-oriented Freight Forwarding Assistant to join our team in Docklands, Melbourne. This entry-level role is perfect for individuals looking to learn the intricacies of international shipping, customs, and supply chain management from the ground up. You will play a crucial role in supporting our operations team, ensuring the smooth flow of goods across borders. We offer comprehensive training and a supportive environment where you can develop valuable skills and grow professionally within a global leader.
Key Responsibilities
- Assist with the preparation and processing of shipping documentation (e.g., bills of lading, customs declarations, packing lists).
- Coordinate with carriers, customs brokers, and warehouses to ensure timely movement of freight.
- Track shipments and provide regular updates to clients and internal stakeholders.
- Maintain accurate records and databases of all freight forwarding activities.
- Learn and adhere to international trade regulations, customs procedures, and company policies.
- Support the team with administrative tasks, data entry, and customer service inquiries.
- Proactively identify and report any discrepancies or issues that may impact shipment delivery.
Required Skills
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Eagerness to learn and a proactive attitude.
- Problem-solving aptitude.
Preferred Qualifications
- Previous administrative experience (internship or part-time).
- Basic understanding of logistics or supply chain concepts.
- Tertiary qualification in business, logistics, or a related field (or currently pursuing).
Perks & Benefits
- Comprehensive training and professional development opportunities.
- Mentorship program with experienced logistics professionals.
- Opportunities for career advancement within a global organization.
- Competitive salary and benefits package.
- Modern office environment in a vibrant district.
- Employee assistance program.
- Work-life balance initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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