About the Company
Toll Group is a leading integrated logistics provider, operating an extensive global network across 25 countries. We connect people and businesses across the world, offering a diverse range of transport and logistics solutions. Our mission is to deliver innovative, efficient, and reliable services that help our customers grow. We are committed to fostering a supportive and dynamic work environment where talent can thrive and make a real impact on global trade.
Job Description
Are you eager to launch your career in global logistics and supply chain management? Toll Group is seeking a motivated Freight Forwarding Assistant to join our dynamic team in Newcastle. This entry-level position is a fantastic opportunity for individuals looking to learn the intricacies of international freight forwarding from the ground up. You will play a crucial role in supporting our operations, ensuring the smooth movement of goods across borders. We provide comprehensive training and a supportive environment to help you develop a deep understanding of global trade processes, documentation, and compliance. If you have a keen eye for detail, excellent communication skills, and a strong desire to learn, we encourage you to apply and begin your journey in the exciting world of logistics.
Key Responsibilities
- Assist with the preparation and processing of freight documentation, including bills of lading, customs declarations, and shipping instructions.
- Communicate effectively with clients, carriers, and overseas agents to coordinate shipments and provide updates.
- Track and trace shipments, providing timely status reports to customers and internal stakeholders.
- Maintain accurate records and data entry in our freight management systems.
- Support the team in resolving operational issues and ensuring compliance with international trade regulations.
- Learn and understand various modes of transport (sea, air, road) and their associated processes.
- Handle inquiries and provide exceptional customer service to ensure client satisfaction.
- Collaborate with customs brokers and other departments to facilitate smooth customs clearance.
Required Skills
- High school diploma or equivalent.
- Exceptional organizational skills and attention to detail.
- Strong verbal and written communication abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to work effectively in a fast-paced team environment.
- Proactive attitude and a strong willingness to learn new processes and systems.
- Problem-solving aptitude.
Preferred Qualifications
- Previous administrative or office experience.
- Basic understanding of geography and international trade routes.
- Tertiary qualifications in business, logistics, or a related field are a plus, but not essential.
Perks & Benefits
- Competitive salary and superannuation contributions.
- Comprehensive on-the-job training and mentorship programs.
- Opportunities for career advancement within a global organization.
- Supportive and collaborative team culture.
- Employee assistance program.
- Access to ongoing professional development resources.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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