About the Company
The City of Greater Geelong is a vibrant and growing regional hub, committed to enhancing the quality of life for all its residents. As a leading local government authority, we provide essential services and foster community development across a diverse and dynamic region. Join a team dedicated to public service and making a real difference in the community.
Job Description
We are seeking a diligent and detail-oriented Council Finance Support professional to join our finance department, focusing specifically on Rates & Accounts. This role is crucial in ensuring the accurate and timely processing of rates, charges, and other financial transactions, contributing to the efficient operation of the City of Greater Geelong. The successful candidate will play a vital role in customer service, record keeping, and financial administration, supporting the wider team and our community.
Key Responsibilities
- Process and reconcile rates, charges, and other financial accounts accurately.
- Respond to ratepayer enquiries via phone, email, and in person, providing clear and helpful information.
- Assist with the preparation and distribution of rate notices and other financial correspondence.
- Maintain accurate financial records and databases, ensuring data integrity and compliance.
- Support the finance team with month-end and year-end procedures as required.
- Process payments, adjustments, and refunds in accordance with council policies and procedures.
- Collaborate with other departments to resolve financial discrepancies and improve processes.
Required Skills
- Proven experience in a financial administration or accounts support role.
- Strong attention to detail and accuracy in data entry and record keeping.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to interpret and apply financial policies and procedures.
- Strong customer service orientation.
Preferred Qualifications
- Previous experience in a local government environment, particularly with rates and property systems.
- Certificate III or IV in Business Administration, Accounting, or a related field.
- Experience with financial management software (e.g., TechnologyOne, Civica).
- Understanding of relevant legislation pertaining to local government finance in Victoria.
Perks & Benefits
- Supportive and collaborative team environment.
- Opportunities for professional development and training.
- Generous leave entitlements and superannuation contributions.
- Access to employee assistance programs.
- Meaningful work contributing to the local community.
- Work-life balance initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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