About the Company
Hilton Darwin offers magnificent harbour views and exceptional service in the heart of Darwin’s vibrant city centre. As part of the globally recognized Hilton brand, we pride ourselves on creating memorable experiences for our guests, whether they are here for leisure or for corporate events. Our commitment to excellence extends to our team members, fostering a supportive and professional environment.
Job Description
We are seeking a highly motivated and impeccably presented Conference Assistant to join our dynamic events team at Hilton Darwin. This role is perfect for an individual who is keen to embark on a career in hospitality, particularly in corporate event management. You will play a crucial role in ensuring the smooth execution of a wide range of corporate functions, conferences, and meetings. A keen eye for detail, a proactive attitude, and a consistently neat appearance are essential for success in this client-facing position. You will be responsible for setting up event spaces, assisting with delegate registration, providing on-site support, and ensuring all client needs are met to the highest Hilton standard.
Key Responsibilities
- Assist in the set-up and breakdown of meeting rooms and conference venues according to event specifications.
- Greet and direct delegates, providing a welcoming and professional first impression.
- Provide on-site support during corporate events, including technical assistance (e.g., projector setup) and managing attendee inquiries.
- Liaise with clients and internal departments to ensure seamless event execution and high guest satisfaction.
- Maintain the cleanliness and presentation of all event spaces and equipment.
- Assist with administrative tasks related to event planning and post-event follow-up.
- Anticipate and respond to client requests promptly and efficiently.
- Adhere to all health, safety, and hygiene standards.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A consistently neat and professional appearance.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced team environment.
- Proactive attitude and willingness to take initiative.
- Flexibility to work varied shifts, including evenings and weekends, as required by event schedules.
- Basic proficiency with standard office software (e.g., Microsoft Office Suite).
Preferred Qualifications
- Prior experience in a customer service or hospitality role.
- A certificate or diploma in hospitality, event management, or a related field.
- Basic understanding of AV equipment operation.
Perks & Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and professional development within Hilton worldwide.
- Global hotel discounts for team members and their families.
- Access to a comprehensive training program.
- Supportive and inclusive work environment.
- Complimentary meals during shifts.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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