About the Company
Commonwealth Bank is Australia’s largest bank, providing a full range of banking and financial services to individuals, businesses, and institutions. With a strong commitment to customer service and innovation, we’re dedicated to helping our customers achieve their financial goals. We foster a supportive and inclusive environment where growth and learning are encouraged.
Job Description
This is an exciting opportunity for an enthusiastic and detail-oriented individual to launch their career in finance. As a Billing & Account Specialist, you will be a vital part of our finance team, responsible for accurate billing, account reconciliation, and providing exceptional support to our clients. We are looking for someone eager to learn, with no prior experience required – comprehensive training will be provided to ensure your success. You will contribute to maintaining financial accuracy and ensuring client satisfaction within a dynamic banking environment.
Key Responsibilities
- Process and generate accurate client invoices and statements in a timely manner.
- Reconcile customer accounts, resolve discrepancies, and investigate billing inquiries.
- Communicate effectively with clients regarding their accounts, payments, and billing queries.
- Assist with month-end closing procedures and financial reporting.
- Maintain organized and up-to-date billing records and documentation.
- Collaborate with internal teams to ensure smooth financial operations.
- Adhere to company policies and procedures, ensuring compliance with financial regulations.
- Proactively identify opportunities for process improvement in billing operations.
Required Skills
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to learn new software and systems quickly.
- Problem-solving aptitude.
- Strong organizational skills.
- A positive attitude and eagerness to contribute to a team.
Preferred Qualifications
- High school diploma or equivalent (tertiary education in a related field is a plus but not required).
- Familiarity with financial terminology (even basic understanding).
- Experience in a customer service environment.
Perks & Benefits
- Comprehensive paid training program.
- Opportunities for career progression within a leading financial institution.
- Access to employee banking benefits and discounts.
- Health and wellness programs.
- Supportive team environment and mentorship.
- Modern office facilities in a vibrant business district.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://au.westfordtrust.com.
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