Physiotherapy Clinic Manager – Administrative Focus, High Salary

About the Company

Healthia Limited is a leading diversified healthcare company dedicated to providing exceptional allied health services across Australia. With a strong network of physiotherapy clinics, we are committed to fostering a supportive environment for our staff and delivering outstanding patient care. Our Byron Bay clinic is a vibrant hub, serving the local community with a focus on holistic wellness and innovative treatment.

Job Description

We are seeking an experienced and highly motivated Physiotherapy Clinic Manager with a strong administrative focus to lead our thriving Byron Bay clinic. This high-salary opportunity is perfect for a professional who excels in operational management, team leadership, and ensuring the smooth, efficient running of a healthcare facility. While clinical experience is a plus, the primary focus of this role is on the administrative and operational oversight, driving clinic performance, and maintaining our high standards of patient satisfaction. You will be instrumental in managing day-to-day operations, optimizing schedules, managing staff, and ensuring compliance with all health regulations, all while fostering a positive and productive clinic environment.

Key Responsibilities

• Oversee daily administrative operations of the physiotherapy clinic, ensuring efficiency and patient satisfaction.
• Manage clinic staff, including physiotherapists, administrative assistants, and support personnel, focusing on scheduling, performance, and professional development.
• Implement and maintain robust administrative systems and procedures for patient booking, billing, and record-keeping.
• Monitor and manage clinic budgets, expenses, and revenue generation to meet financial targets.
• Ensure compliance with all relevant health regulations, privacy laws, and company policies.
• Handle patient inquiries, feedback, and complaints professionally, resolving issues as they arise.
• Collaborate with clinical leads to optimize patient flow and resource utilization.
• Manage inventory of clinic supplies and equipment, ensuring availability and proper maintenance.
• Prepare regular reports on clinic performance, patient metrics, and operational efficiency for senior management.
• Lead initiatives to enhance clinic visibility and patient engagement within the Byron Bay community.

Required Skills

• Proven experience in clinic management or a similar administrative leadership role, preferably within a healthcare setting.
• Exceptional organizational and time management abilities.
• Strong financial acumen and experience with budgeting and revenue management.
• Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team.
• Proficiency in healthcare management software and standard office applications (e.g., Microsoft Office Suite).
• Demonstrated ability to manage multiple priorities and work effectively under pressure.
• Understanding of healthcare regulations and compliance standards.
• Problem-solving skills and a proactive approach to operational challenges.

Preferred Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, or a related field.
• Previous experience specifically within a physiotherapy or allied health clinic.
• Knowledge of Australian healthcare systems and private practice operations.
• Experience with marketing and community engagement initiatives for a healthcare service.

Perks & Benefits

• Competitive high salary package commensurate with experience.
• Generous annual leave and personal development days.
• Opportunities for professional growth and leadership training.
• Supportive and collaborative team environment.
• Access to exclusive employee wellness programs.
• Attractive employee discounts on health services.
• Located in the beautiful coastal town of Byron Bay, offering an exceptional work-life balance.

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