About the Company
Gloria Jean’s Coffees is a leading specialty coffee house chain with a passion for serving the highest quality coffee and creating a memorable experience for every guest. With a commitment to excellence and a warm, inviting atmosphere, we pride ourselves on being a cherished part of communities worldwide, including our bustling Albury location.
Job Description
Are you eager to kickstart your career in the vibrant world of coffee and customer service? Gloria Jean’s Coffees is seeking an enthusiastic and motivated Cafe All-Rounder with no prior experience necessary to join our friendly team in Albury. This entry-level role is perfect for individuals passionate about learning, delivering exceptional service, and becoming an integral part of a bustling cafe environment. We provide comprehensive on-the-job customer service training, ensuring you gain the skills and confidence needed to excel. If you’re a team player with a positive attitude and a desire to grow, we encourage you to apply!
Key Responsibilities
- Warmly greet and assist customers, taking orders accurately and efficiently.
- Prepare and serve a variety of coffee beverages, teas, and food items to Gloria Jean's standards.
- Handle cash and card transactions, operate POS systems, and maintain accurate till reconciliation.
- Maintain cleanliness and hygiene standards across the cafe, including dining areas, kitchen, and restrooms.
- Replenish stock, ensure displays are well-presented, and monitor inventory levels.
- Assist with opening and closing procedures, including setting up and packing down the cafe.
- Resolve customer inquiries and concerns with a friendly and professional demeanor.
- Collaborate effectively with team members to ensure smooth operations and a positive work environment.
- Adhere to all food safety and health regulations.
Required Skills
- Excellent verbal communication skills.
- Strong interpersonal and customer service orientation.
- Ability to work effectively in a fast-paced team environment.
- Reliable, punctual, and highly organised.
- Eagerness to learn and take initiative.
- Positive attitude and a professional appearance.
Preferred Qualifications
- Prior experience in customer-facing roles (even outside of hospitality).
- Basic food handling certificate.
- First Aid certification.
- Availability to work flexible hours, including weekends and public holidays.
Perks & Benefits
- Comprehensive on-the-job customer service and barista training.
- Opportunities for career progression within a nationally recognised brand.
- Friendly and supportive team environment.
- Staff discounts on coffee and food.
- Exposure to a dynamic and rewarding hospitality industry.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://au.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.