About the Company
The Department of Families, Fairness and Housing (DFFH) Victoria is dedicated to supporting the well-being and safety of all Victorians. We deliver crucial services and programs across child protection, housing, disability, and family violence. Our mission is to foster a fair, inclusive, and thriving community, relying on robust administrative and records management practices to ensure transparency and accountability.
Job Description
The Department of Families, Fairness and Housing (DFFH) Victoria is seeking a diligent and highly accurate Records Management Assistant to join our team in Geelong. This vital role ensures the efficient and compliant management of sensitive government records, contributing directly to our operational effectiveness and public accountability. You will play a key part in maintaining data integrity, facilitating information retrieval, and supporting the department’s commitment to excellence in public service.
Key Responsibilities
- Accurately process, classify, and file physical and digital records in accordance with departmental and government records management policies and procedures.
- Maintain and update record-keeping systems, ensuring data integrity and accessibility.
- Assist in the retrieval and dissemination of information, responding to internal and external requests promptly and accurately.
- Conduct regular audits of records to ensure compliance, identify discrepancies, and resolve issues.
- Prepare records for archival, destruction, or transfer, adhering to retention schedules and legislative requirements.
- Provide support and guidance to staff on records management best practices and system usage.
- Contribute to continuous improvement initiatives within the records management unit.
Required Skills
- Demonstrated high level of accuracy and attention to detail in all tasks.
- Proficiency in using electronic document and records management systems (EDRMS).
- Strong understanding of records management principles, legislation, and government policies (e.g., Public Records Act 1973).
- Excellent organizational and time management skills.
- Ability to work independently and collaboratively within a team environment.
- Effective written and verbal communication skills.
- Australian Citizenship or permanent residency is required for this government role.
Preferred Qualifications
- Certificate IV or Diploma in Records Management, Information Management, or a related field.
- Previous experience working within a Victorian or Australian Government agency.
- Familiarity with specific DFFH or Victorian Government record-keeping systems.
- Experience with data entry and database management.
Perks & Benefits
- Stable and secure employment with a leading Victorian Government department.
- Competitive salary and superannuation benefits.
- Opportunities for professional development and training in records management.
- Supportive team environment and work-life balance initiatives.
- Contribution to meaningful public service outcomes.
- Access to Employee Assistance Program (EAP).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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