About the Company
Aruma is a leading not-for-profit organisation providing support and services to people with a disability. We are committed to creating a world where everyone has the opportunity to live a great life. With a strong presence across Australia, Aruma champions inclusivity, innovation, and person-centred care, empowering individuals and strengthening communities.
Job Description
We are seeking a dedicated and organised Disability Services Admin to join our NDIS Support Team in North Lakes. This pivotal role involves providing comprehensive administrative support, ensuring the smooth operation of NDIS-related services and exceptional client experience. You will be instrumental in managing client data, coordinating appointments, processing NDIS documentation, and maintaining accurate records, all while upholding Aruma’s values of respect, integrity, and excellence.
Key Responsibilities
- Manage NDIS participant records, ensuring accuracy and compliance with NDIS guidelines.
- Coordinate and schedule client appointments, meetings, and support sessions.
- Process NDIS service agreements, invoices, and payment requests efficiently.
- Respond to participant and support worker enquiries via phone, email, and in-person.
- Maintain an organised filing system for all client and administrative documentation.
- Assist with the preparation of reports and data analysis related to NDIS services.
- Provide general administrative support to the NDIS Support Team, including ordering supplies and managing office logistics.
- Ensure confidentiality and privacy of all sensitive information.
Required Skills
- Proven administrative experience, preferably within the disability or healthcare sector.
- Familiarity with the National Disability Insurance Scheme (NDIS) framework and processes.
- Excellent organisational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work effectively both independently and as part of a team.
- High level of attention to detail and accuracy.
Preferred Qualifications
- Certificate III or IV in Business Administration, Community Services, or a related field.
- Experience with client management systems or CRM software.
- Knowledge of medical terminology or disability specific language.
- Current First Aid and CPR certificates.
Perks & Benefits
- Competitive salary packaging options to maximise take-home pay.
- Opportunities for professional development and career progression.
- Supportive and inclusive team environment.
- Access to employee assistance program and wellness initiatives.
- Making a real difference in the lives of people with disabilities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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