About the Company
Queens Beach Resort is a premier coastal destination in Bowen, Queensland, renowned for its stunning ocean views, exceptional service, and inviting atmosphere. We pride ourselves on creating memorable experiences for our guests, from delicious dining to relaxing stays. Joining our team means becoming part of a community dedicated to hospitality excellence in one of Australia’s most beautiful locations.
Job Description
We are seeking enthusiastic and reliable Day Shift Waitstaff for casual work at Queens Beach Resort. This role is perfect for individuals who thrive in a fast-paced environment, enjoy interacting with guests, and are committed to providing outstanding service. As a casual team member, you’ll have the flexibility to work shifts that fit your schedule, contributing to our vibrant dining experience during our busiest day periods. You will be responsible for taking orders, serving food and beverages, ensuring guest satisfaction, and maintaining a clean and welcoming dining area.
Key Responsibilities
- Greet guests warmly and seat them promptly.
- Present menus, answer questions about menu items, and make recommendations.
- Accurately take food and beverage orders using our POS system.
- Serve food and beverages efficiently and gracefully.
- Ensure guest satisfaction throughout their dining experience, addressing any concerns promptly.
- Clear tables, reset dining areas, and assist with general restaurant cleanliness.
- Process payments and handle cash/card transactions accurately.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Adhere to all food safety and hygiene regulations.
Required Skills
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong attention to detail and ability to multi-task.
- Reliable and punctual with a positive attitude.
- Ability to stand and walk for extended periods and lift up to 10kg.
- Basic numeracy skills for handling transactions.
Preferred Qualifications
- Previous experience in a waitstaff or customer service role.
- Responsible Service of Alcohol (RSA) certificate (Queensland).
- Current Food Handler's Certificate.
- Knowledge of local attractions and resort services.
Perks & Benefits
- Flexible shifts to suit your lifestyle.
- Friendly and supportive team environment.
- Opportunity to work in a beautiful beachfront location.
- Staff discounts on resort amenities.
- Training and development opportunities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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