About the Company
Bupa Australia is a leading healthcare company providing health insurance, aged care, dental, optical, and other health services to millions of Australians. We are committed to helping people live longer, healthier, happier lives and making a better world. Our diverse team works collaboratively to deliver exceptional service and support to our members and patients across a wide range of health disciplines.
Job Description
We are seeking a dedicated and detail-oriented Remote Information Clerk to join our Healthcare & Wellness team. This is a 100% remote position, allowing you to work from anywhere within Australia, particularly from Port Pirie, South Australia. The successful candidate will be responsible for managing and organizing critical information, ensuring data accuracy, and supporting various administrative functions to maintain the smooth operation of our healthcare services. You will play a vital role in maintaining patient records, processing health claims information, and ensuring compliance with privacy regulations.
Key Responsibilities
- Manage and update electronic and physical patient records, ensuring accuracy and confidentiality.
- Process incoming and outgoing healthcare-related information, including claims, referrals, and medical reports.
- Respond to inquiries from internal departments and external partners regarding information requests.
- Maintain organized filing systems and databases, ensuring easy retrieval of information.
- Assist with data entry tasks and ensure data integrity across all platforms.
- Adhere to all Bupa policies, procedures, and relevant healthcare privacy regulations (e.g., Australian Privacy Principles).
- Prepare reports and summaries as required by management or other departments.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Effective written and verbal communication skills.
- Ability to work independently and as part of a remote team.
- Understanding of data privacy and confidentiality principles.
Preferred Qualifications
- Previous experience in an administrative or data entry role within a healthcare setting.
- Familiarity with medical terminology or healthcare information systems.
- Certificate or Diploma in Office Administration, Health Administration, or a related field.
Perks & Benefits
- Competitive salary and superannuation contributions.
- Comprehensive health and wellness programs.
- Flexible 100% remote work environment.
- Opportunities for professional development and career growth.
- Employee assistance program.
- Supportive and collaborative team culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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