About the Company
DHL Express is the world’s leading logistics company, operating in over 220 countries and territories. We connect people and improve lives through our comprehensive range of freight, parcel, and supply chain solutions. Join our diverse team dedicated to innovation and excellence.
Job Description
As a WFH Dispatcher Assistant, you will play a crucial role in supporting our logistics operations from the comfort of your home. You will assist in coordinating driver routes, managing communication flow, and ensuring the timely and efficient delivery of goods. This is a 100% remote position, requiring strong organizational skills and attention to detail to maintain our high standards of service.
Key Responsibilities
- Assist dispatchers with daily route planning and optimization.
- Communicate effectively with drivers regarding schedules, updates, and issues.
- Monitor and track shipments to ensure on-time delivery.
- Maintain accurate records of dispatch activities and driver logs.
- Resolve minor logistical challenges and escalate complex issues as needed.
- Provide administrative support to the logistics team.
Required Skills
- Excellent communication skills, both written and verbal.
- Proficiency in using dispatch software and Microsoft Office Suite.
- Strong organizational and multitasking abilities.
- Ability to work independently in a remote environment.
- Attention to detail and problem-solving skills.
- Reliable internet connection and a dedicated home workspace.
Preferred Qualifications
- Previous experience in a logistics, administrative, or customer service role.
- Familiarity with geographical areas around Horsham/West Sussex.
- Knowledge of transportation regulations and best practices.
Perks & Benefits
- Comprehensive health and wellness programs.
- Opportunities for professional development and career growth.
- Flexible remote work environment.
- Employee assistance program.
- Generous paid time off and holiday schedule.
- Company discounts on various services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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