About the Company
The Miami-Dade County Information Technology Department (ITD) is a critical pillar supporting the robust operations of one of the largest local governments in the United States. ITD provides comprehensive technology services, infrastructure, and solutions that empower various county departments to serve over 2.7 million residents. Our commitment extends to ensuring the integrity, accessibility, and security of vital public records, leveraging cutting-edge technology and best practices to safeguard historical data and streamline information flow for future generations.
Job Description
We are seeking an experienced and highly motivated Records Management Lead to spearhead our efforts in developing, implementing, and overseeing a comprehensive records management program for Miami-Dade County. This pivotal role involves ensuring compliance with federal, state, and local regulations, optimizing record-keeping processes, and championing the adoption of digital records solutions. The successful candidate will play a critical role in shaping the county’s information governance strategy, protecting essential data, and enhancing operational efficiency across multiple departments.
Key Responsibilities
- Develop, implement, and maintain a county-wide records management policy and procedures in accordance with all applicable laws and regulations (e.g., Florida Public Records Act, HIPAA, etc.).
- Lead the transition from traditional physical records management to modern, efficient digital and electronic records systems.
- Manage the lifecycle of county records, including creation, receipt, maintenance, use, and disposition, ensuring proper retention schedules are adhered to.
- Provide expert guidance and training to county staff on records management best practices, legal requirements, and system usage.
- Conduct regular audits and assessments of records management practices to ensure compliance and identify areas for improvement.
- Collaborate with legal counsel, IT security, and various department heads to integrate records management into broader information governance strategies.
- Oversee the selection, implementation, and ongoing maintenance of Electronic Document and Records Management Systems (EDRMS) and other relevant technologies.
- Prepare reports and presentations on records management activities, compliance status, and strategic recommendations for executive leadership.
- Manage records storage facilities, both physical and electronic, ensuring optimal organization and security.
Required Skills
- Minimum 6 years of progressive experience in records management, preferably within a government or public sector environment.
- In-depth knowledge of federal, state (especially Florida), and local records management laws and regulations.
- Demonstrated experience with Electronic Document and Records Management Systems (EDRMS) implementation and administration.
- Strong understanding of information governance principles and best practices.
- Excellent project management, organizational, and analytical skills.
- Proven ability to lead, mentor, and train diverse teams.
- Exceptional communication (written and verbal) and interpersonal skills.
- Proficiency in Microsoft Office Suite and records management software.
Preferred Qualifications
- Certified Records Manager (CRM) or Certified Information Governance Professional (CIGP) designation.
- Master's degree in Library Science, Information Management, Public Administration, or a related field.
- Experience with specific EDRMS platforms used in government (e.g., Laserfiche, SharePoint, OnBase).
- Familiarity with cybersecurity best practices related to data and records protection.
- Experience in change management and process improvement initiatives.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, sick leave, and holidays.
- Participation in the Florida Retirement System (FRS) pension plan.
- Life insurance and long-term disability coverage.
- Tuition reimbursement and professional development opportunities.
- Employee assistance program (EAP).
- Opportunities for career growth and advancement within Miami-Dade County.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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