Patient Transport Assistant – Entry Level, Training Provided

About the Company

St John NT is a leading not-for-profit organisation dedicated to saving lives and enhancing health outcomes across the Northern Territory. We provide emergency and non-emergency ambulance services, first aid training, and community care. Joining St John NT means becoming part of a vital service that makes a tangible difference in the community every day. We pride ourselves on a supportive work environment, comprehensive training, and opportunities for professional growth within the healthcare sector.

Job Description

Are you looking for a rewarding entry-level role where you can make a real difference in people’s lives? St John NT is seeking compassionate and reliable individuals to join our team as Patient Transport Assistants in Alice Springs. No prior experience in patient transport is required – we provide comprehensive, paid training to equip you with all the skills needed to succeed. As a Patient Transport Assistant, you will play a crucial role in ensuring the safe, comfortable, and timely transport of patients to and from medical appointments, hospitals, and care facilities. This is an incredible opportunity to start a career in healthcare, supported by a leading organisation dedicated to community well-being.

Key Responsibilities

• Provide safe, respectful, and compassionate transport for patients, ensuring their comfort and dignity at all times.
• Assist patients with mobility, including transferring to and from beds, wheelchairs, and transport vehicles, using appropriate techniques and equipment.
• Maintain a clean, organised, and well-stocked transport vehicle, conducting daily checks on equipment and supplies.
• Communicate effectively with patients, their families, and healthcare professionals to ensure smooth and coordinated transport services.
• Accurately complete patient transport records and administrative documentation.
• Adhere strictly to all St John NT policies, safety protocols, and relevant health regulations.
• Respond professionally to any unexpected situations that may arise during transport, escalating as necessary.

Required Skills

• Valid Australian Driver's License (C class minimum) with a clean driving record.
• Demonstrated ability to follow instructions and work effectively as part of a team.
• Excellent communication and interpersonal skills, with a patient and empathetic approach.
• Physical fitness to safely assist with patient mobility and handle medical equipment.
• Ability to maintain confidentiality and adhere to ethical standards.
• Willingness to undertake and successfully complete comprehensive paid training provided by St John NT.
• Basic computer literacy for record-keeping and administrative tasks.
• Current First Aid and CPR certificates (or willingness to obtain upon employment).

Preferred Qualifications

• Prior experience in a customer service, care, or support role.
• Knowledge of Alice Springs and surrounding areas.
• Any relevant vocational training or certificates in healthcare support.

Perks & Benefits

• Comprehensive paid training program to build essential skills in patient care and transport.
• Meaningful work in a vital community service.
• Supportive team environment and a culture of care.
• Opportunities for career advancement within St John NT and the broader healthcare sector.
• Access to employee assistance program for well-being support.
• Provided uniform and necessary equipment.
• Competitive salary package commensurate with experience and qualifications after training.

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