About the Company
Toll Group is a leading integrated logistics provider in the Asia Pacific region, operating an extensive global network across diverse industries. With a proud history spanning over a century, Toll delivers a broad range of services including freight transportation, warehousing, and supply chain management solutions. We connect businesses and communities, moving what matters, where it matters. Our commitment to safety, innovation, and customer service makes us a trusted partner in the global supply chain.
Job Description
Toll Group is seeking a dedicated and detail-oriented Order Desk Assistant to join our team in Dubbo. This entry-level administrative role is perfect for someone looking to start their career in logistics and gain valuable experience in a fast-paced environment. You will be responsible for providing essential support to our operations, ensuring the smooth processing of orders and maintaining accurate records. If you are organized, possess strong communication skills, and thrive in a collaborative setting, we encourage you to apply. This position offers an excellent opportunity to learn the intricacies of logistics administration and contribute to a vital part of our business.
Key Responsibilities
- Process customer orders accurately and efficiently using internal systems.
- Respond to customer inquiries via phone and email, providing updates and resolving issues.
- Maintain and update order logs, databases, and filing systems.
- Liaise with internal departments, including warehousing and dispatch, to ensure timely order fulfillment.
- Assist with general administrative tasks such as data entry, report generation, and document preparation.
- Verify order details, ensuring pricing, quantity, and delivery instructions are correct.
- Generate shipping labels and necessary documentation for outgoing orders.
- Support the team in managing inventory queries and stock levels.
Required Skills
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Proven organizational and time management skills.
- Basic data entry proficiency.
- A positive attitude and willingness to learn.
Preferred Qualifications
- Previous experience in an administrative or customer service role (internships or part-time work considered).
- Familiarity with Enterprise Resource Planning (ERP) or order management systems.
- Knowledge of logistics or supply chain operations.
- High School Certificate or equivalent.
Perks & Benefits
- Competitive hourly wage.
- Comprehensive training and development programs.
- Opportunity for career growth within a global logistics leader.
- Supportive and collaborative team environment.
- Employee assistance program.
- Access to employee discounts and wellness initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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