Medical Billing Coordinator – Private Practice, Professional Team

About the Company

Riverbend Health Solutions is a well-established and respected private medical practice serving the Murray Bridge community and surrounding regions. We pride ourselves on delivering high-quality, patient-centered care in a supportive and professional environment. Our team values collaboration, efficiency, and a commitment to continuous improvement. We are looking for a dedicated Medical Billing Coordinator to join our administrative team and contribute to our seamless operational flow.

Job Description

We are seeking an experienced and meticulous Medical Billing Coordinator to manage all aspects of our practice’s billing operations. The ideal candidate will be responsible for ensuring accurate and timely submission of claims, efficient payment posting, and diligent follow-up on outstanding accounts. This role requires a strong understanding of medical billing procedures, Medicare regulations, private health fund policies, and a commitment to maintaining patient confidentiality. You will play a crucial role in the financial health of our practice and directly support our ability to provide exceptional patient care.

Key Responsibilities

• Prepare, submit, and follow up on medical claims to Medicare, private health funds, and other third-party payers.
• Process patient payments, manage accounts receivable, and reconcile daily financial transactions.
• Investigate and resolve denied or rejected claims promptly and accurately.
• Communicate effectively with patients regarding billing inquiries, payment plans, and account balances.
• Maintain up-to-date knowledge of billing codes (e.g., MBS), medical terminology, and regulatory changes.
• Collaborate with clinical staff to ensure accurate documentation supports billing practices.
• Generate and analyze billing reports to identify trends and improve revenue cycle management.
• Manage patient records and financial data with the utmost confidentiality and accuracy.
• Assist with month-end closing procedures related to billing and accounts.
• Handle all administrative tasks associated with medical billing efficiently.

Required Skills

• Minimum of 2 years of experience in medical billing or a similar role within a private practice or healthcare setting.
• Proficiency in medical billing software (e.g., Best Practice, MedicalDirector, Genie Solutions) and Microsoft Office Suite.
• In-depth knowledge of Medicare, DVA, and private health fund billing procedures and regulations.
• Strong understanding of medical terminology, CPT, ICD-10, and MBS coding.
• Excellent attention to detail and accuracy in data entry and financial record-keeping.
• Exceptional organizational and time management skills.
• Effective written and verbal communication skills for interacting with patients and colleagues.
• Ability to work independently and as part of a professional team.

Preferred Qualifications

• Certificate III or IV in Medical Administration, Health Administration, or a related field.
• Experience with a specific medical practice management software used in Australian private practices.
• Proven ability to reduce outstanding accounts receivable and improve collection rates.
• Familiarity with local health services and referral networks in South Australia.

Perks & Benefits

• Competitive salary package.
• Supportive and collaborative team environment.
• Opportunities for professional development and training.
• Access to modern office facilities and technology.
• Contribution to a vital community health service.
• Work-life balance initiatives.

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