About the Company
Toll Group is a leading integrated logistics provider, operating across 50 countries with a global network of over 1,200 sites. We deliver highly customized and efficient solutions to customers across a diverse range of industries. Our commitment to safety, innovation, and customer service makes us a trusted partner in the supply chain.
Job Description
We are seeking a highly organized and proactive Dispatch Assistant to join our dynamic team in Coffs Harbour. This is a fast-paced, immediate opening for an individual who thrives in a high-energy environment and is eager to support our critical dispatch operations. You will be instrumental in ensuring the smooth flow of goods and information, coordinating with drivers, and maintaining essential records to support timely and accurate deliveries. If you have a keen eye for detail, excellent communication skills, and are ready to jump into a vital role, we encourage you to apply.
Key Responsibilities
- Assist in the daily planning and coordination of delivery routes and driver schedules.
- Communicate effectively with drivers regarding schedules, routes, and any changes or issues.
- Monitor real-time delivery progress and address any discrepancies or delays promptly.
- Maintain accurate dispatch logs, delivery records, and driver manifests.
- Handle incoming calls and correspondence related to dispatch operations.
- Provide administrative support to the dispatch team and management.
- Ensure compliance with company policies and safety regulations.
Required Skills
- Strong organizational and time management abilities.
- Excellent verbal and written communication skills.
- Proficiency in basic computer applications (MS Office Suite).
- Ability to work efficiently in a fast-paced and high-pressure environment.
- Problem-solving skills and a proactive approach to challenges.
Preferred Qualifications
- Previous experience in a dispatch, logistics, or administrative support role.
- Familiarity with transportation management systems or logistics software.
- Knowledge of local geography and delivery routes in the Coffs Harbour region.
Perks & Benefits
- Competitive salary and superannuation.
- Opportunities for career development and growth within a global company.
- Supportive team environment.
- Access to employee assistance programs.
- On-site training and skill enhancement.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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