About the Company
The Fraser Coast Regional Council is dedicated to fostering a vibrant, sustainable, and inclusive community across Maryborough, Hervey Bay, and surrounding areas. We are committed to delivering high-quality public services, supporting local businesses, and preserving the natural beauty of our region. Our team members are vital to our mission, working collaboratively to make a tangible difference in the lives of our residents every day. Join a dynamic organisation that values integrity, innovation, and community spirit.
Job Description
We are seeking a diligent and detail-oriented Council Finance Support officer with a specialisation in Rates & Accounts to join our finance team in Maryborough. In this crucial role, you will be instrumental in managing the council’s rates and accounts processes, ensuring accuracy, compliance, and excellent customer service. This is an exceptional opportunity for someone with a solid understanding of financial administration, particularly within a local government context, who is eager to contribute to the financial health and operational efficiency of our community. You will handle inquiries from ratepayers, process payments, reconcile accounts, and support the broader finance function, playing a key part in the council’s ability to deliver essential services.
Key Responsibilities
- Process and manage council rates, charges, and various accounts receivable transactions.
- Respond to and resolve ratepayer inquiries and disputes promptly and professionally.
- Assist with the preparation and distribution of rate notices and other financial correspondence.
- Perform daily reconciliation of payments received against ledger accounts.
- Maintain accurate and up-to-date financial records and databases.
- Collaborate with other council departments to ensure seamless financial operations.
- Adhere to all relevant financial regulations, policies, and internal controls.
- Support month-end and year-end financial reporting activities as required.
Required Skills
- Proven experience in financial administration or accounts receivable, preferably within a local government or public sector environment.
- Demonstrated understanding of rates and charges processes.
- High level of accuracy and attention to detail in financial data entry and reconciliation.
- Proficiency in Microsoft Office Suite, especially Excel.
- Excellent communication and interpersonal skills, with a strong customer service focus.
- Ability to interpret and apply financial regulations and policies.
- Strong organisational and time management skills.
Preferred Qualifications
- A Certificate III or IV in Business Administration, Accounting, or a related field.
- Experience with local government financial systems (e.g., TechnologyOne, Civica).
- Knowledge of relevant Queensland local government legislation pertaining to rates and charges.
Perks & Benefits
- Competitive salary package with superannuation contributions.
- Generous annual leave and personal leave provisions.
- Access to an employee assistance program.
- Opportunities for professional development and training.
- Supportive and collaborative team environment.
- Contribution to meaningful community work.
- Work-life balance initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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