About the Company
Westpac is one of Australia’s four major banking organizations and one of the largest banks in New Zealand. We provide a broad range of banking and financial services including consumer, business and institutional banking and wealth management services. Committed to fostering talent, we offer comprehensive training and development opportunities for individuals looking to start their career in finance.
Job Description
Are you looking to kickstart your career in the financial sector but lack formal experience? Westpac is excited to offer an entry-level opportunity as a Billing & Account Specialist in our Newcastle office. We are seeking enthusiastic and detail-oriented individuals who are eager to learn and grow within a supportive team environment. Full training will be provided to equip you with the skills and knowledge needed to excel in this vital role, managing client accounts and ensuring accurate billing processes. This is a fantastic chance to join a leading Australian financial institution and build a solid foundation for your professional future.
Key Responsibilities
- Process and reconcile customer billing statements accurately and on time.
- Respond to customer inquiries regarding billing and account details, providing excellent service.
- Maintain accurate customer account records and update information as required.
- Assist with resolution of billing discrepancies and payment issues.
- Collaborate with internal teams to ensure smooth financial operations.
- Generate reports on billing activities and account status.
- Adhere to company policies and financial regulations.
Required Skills
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to learn new systems and processes quickly.
- A proactive and positive attitude with a strong work ethic.
- High school diploma or equivalent.
- Eagerness to embark on a career in finance.
Preferred Qualifications
- Previous experience in a customer service or administrative role (even informal).
- Basic understanding of financial concepts or accounting principles (not mandatory, training provided).
Perks & Benefits
- Comprehensive paid training and ongoing professional development.
- Opportunities for career progression within a leading financial institution.
- Competitive entry-level salary and superannuation contributions.
- Employee benefits program including discounts on banking products.
- Supportive and collaborative team environment.
- Modern office facilities in Newcastle.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
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Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://au.westfordtrust.com.
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