About the Company
Flight Centre is one of Australia’s largest and most successful travel agencies, offering a diverse range of travel products and services to customers across leisure, corporate, and wholesale sectors. With a global presence and a commitment to customer service and employee development, Flight Centre provides unparalleled opportunities for those passionate about the travel industry. Our Byron Bay office is a vibrant hub dedicated to creating unforgettable travel experiences for our local and international clientele.
Job Description
Are you passionate about travel and eager to kickstart your career in the dynamic world of tourism? Flight Centre in Byron Bay is offering an exciting Travel & Tourism Internship with a direct mentorship component. This internship is designed to provide hands-on experience in a bustling travel agency environment, where you’ll learn the intricacies of client relations, booking systems, destination knowledge, and sales support directly from experienced travel consultants. This is a unique opportunity for individuals looking for practical, real-world experience and a pathway into the travel industry.
Key Responsibilities
- Assist senior travel consultants with client inquiries and bookings.
- Learn and utilize various global distribution systems (GDS) and booking platforms.
- Research destinations, accommodations, and travel packages to meet client needs.
- Prepare travel itineraries and documentation for clients.
- Provide administrative support to the sales team.
- Engage with clients to understand their travel preferences and offer tailored solutions.
- Participate in team meetings and training sessions to enhance industry knowledge.
- Maintain an organised and efficient workspace.
Required Skills
- Strong passion for travel and tourism.
- Excellent communication and interpersonal skills.
- Basic computer proficiency (Microsoft Office Suite).
- High level of enthusiasm and willingness to learn.
- Ability to work effectively in a fast-paced team environment.
- Attention to detail and organisational skills.
- Customer-focused attitude.
Preferred Qualifications
- Currently enrolled in or recently graduated from a relevant diploma or degree program (e.g., Tourism, Hospitality, Business).
- Previous customer service experience (volunteer or paid).
- Knowledge of popular travel destinations and trends.
- Fluency in additional languages.
Perks & Benefits
- Direct mentorship from experienced travel professionals.
- Hands-on experience with industry-leading booking systems.
- Opportunity to contribute to real client travel plans.
- Potential for future employment or recommendations upon successful completion.
- Exposure to a fun and supportive team culture.
- Discounted travel opportunities and industry rates (upon completion/performance).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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