About the Company
The Coffs Harbour City Council is dedicated to serving its community through effective local governance, sustainable development, and the provision of essential services. We are committed to fostering a vibrant, inclusive, and well-managed city for all residents, ensuring the integrity and accessibility of our vital records.
Job Description
We are seeking a highly detail-oriented and meticulous Records Management Assistant to join our dedicated team within a government agency. This pivotal role requires exceptional accuracy and a commitment to maintaining comprehensive and compliant record-keeping systems. You will be responsible for the precise handling, indexing, and management of both physical and digital records, ensuring adherence to strict government regulations and policies. This is an on-site position critical to supporting the smooth operation and transparency of our local government services.
Key Responsibilities
- Accurately index, classify, and file physical and digital records in accordance with established policies and procedures.
- Maintain the integrity, security, and confidentiality of all records, ensuring compliance with government regulations and privacy guidelines.
- Assist in the efficient retrieval and distribution of records for authorized personnel and departments.
- Perform rigorous quality checks on data entry and record-keeping processes to ensure high accuracy.
- Support the implementation and ongoing maintenance of records management systems and databases.
- Prepare records for archiving, storage, or destruction in line with defined retention schedules and legal requirements.
- Provide administrative support to the records management team as required.
- Participate in regular audits and reviews of records management practices.
Required Skills
- Proven experience in records management, data entry, or administrative support with a strong emphasis on accuracy.
- Exceptional organizational and time management skills, with the ability to manage multiple tasks effectively.
- Proficiency in using records management software and Microsoft Office Suite (Word, Excel, Outlook).
- Outstanding attention to detail and an unwavering commitment to maintaining high standards of data accuracy.
- Ability to understand and strictly adhere to government regulations, policies, and confidentiality protocols.
- Effective written and verbal communication skills for clear and concise interactions.
- Demonstrated ability to work independently and as part of a collaborative team.
Preferred Qualifications
- Relevant qualification in Information Management, Library Science, Business Administration, or a related field.
- Knowledge of Australian government record-keeping standards and legislation (e.g., State Records NSW).
- Previous experience working within a government or public sector environment.
- Experience with electronic document and records management systems (EDRMS).
Perks & Benefits
- Stable and meaningful government employment.
- Opportunities for professional development and continuous training.
- Supportive and collaborative team environment.
- Access to comprehensive employee assistance programs.
- Generous superannuation contributions.
- Commitment to work-life balance initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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