Passport Production Officer – High Security Environment

About the Company

Thales is a global technology leader in the Aerospace, Transport, Defence, and Security markets. Through its Gemalto Identity & Biometric Solutions business, Thales provides state-of-the-art secure document solutions, including electronic passports, driver’s licenses, and national ID cards. We are committed to innovation, security, and ensuring the highest standards of identity protection for governments and citizens worldwide. Join a team dedicated to safeguarding identities in a rapidly evolving digital landscape.

Job Description

We are seeking a highly meticulous and security-conscious Passport Production Officer to join our team in Cape Town. In this critical role, you will be responsible for the precise and secure production of highly sensitive identity documents, specifically passports, within a controlled and high-security environment. You will operate specialized machinery, perform rigorous quality control, and ensure strict adherence to all security protocols and production standards. This position demands exceptional attention to detail, reliability, and a strong commitment to maintaining the integrity and confidentiality of national security documents.

Key Responsibilities

  • Operate and maintain specialized passport production equipment, including personalization and assembly machinery.
  • Execute all stages of passport production with extreme precision and accuracy, following established procedures.
  • Perform comprehensive quality control checks on finished passports to ensure compliance with national and international standards.
  • Handle sensitive materials and data with utmost care and in strict adherence to security protocols.
  • Maintain accurate production records, logs, and inventory of materials.
  • Adhere to all facility security regulations, including access control, data protection, and incident reporting.
  • Participate in regular security audits and maintain a clean and organized work environment.
  • Conduct minor troubleshooting and preventive maintenance on production equipment.
  • Collaborate with team members to optimize production workflow and meet output targets.

Required Skills

  • Exceptional attention to detail and accuracy.
  • Ability to strictly follow detailed instructions and security protocols.
  • Proven reliability and trustworthiness.
  • Basic computer literacy for data entry and machine operation.
  • Good manual dexterity and hand-eye coordination.
  • Effective problem-solving skills for production challenges.
  • Ability to work effectively both independently and as part of a team.
  • Eligibility to undergo and pass stringent background checks and obtain security clearance.

Preferred Qualifications

  • Previous experience in a high-security production, manufacturing, or printing environment.
  • Familiarity with quality management systems (e.g., ISO standards).
  • Technical aptitude for operating and maintaining specialized machinery.
  • Experience handling sensitive documents or confidential information.
  • Post-secondary education in a technical or production-related field.

Perks & Benefits

  • Competitive salary package.
  • Comprehensive medical and dental insurance.
  • Retirement savings plan with company contributions.
  • Generous paid time off and public holidays.
  • Opportunities for professional development and training.
  • Employee assistance program for personal and professional support.
  • Access to a secure, modern, and technologically advanced work environment.
  • Contribution to national security and identity protection.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

Apply Now

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