Building Compliance Support – Local Government

About the Company

The ACT Government is the governing body for the Australian Capital Territory, providing a wide range of essential services to the community. Dedicated to fostering a safe, sustainable, and prosperous environment, we operate across diverse portfolios including urban planning, environmental protection, community services, and regulatory compliance. Joining the ACT Government means contributing to the growth and wellbeing of Canberra’s vibrant community through stable employment, continuous learning opportunities, and a commitment to public service excellence.

Job Description

We are seeking a dedicated and detail-oriented Building Compliance Support professional to join our team within Local Government in Gungahlin, ACT. This role is crucial in assisting with the administration and enforcement of building regulations, ensuring that all constructions and developments adhere to established standards and legal requirements. The successful candidate will provide essential administrative support to the compliance team, manage documentation, respond to public inquiries, and contribute to the smooth operation of regulatory processes. This is an excellent opportunity for someone with strong organizational skills and a keen interest in public service and regulatory frameworks.

Key Responsibilities

• Provide administrative support to building compliance officers and the wider team.
• Manage and maintain accurate records, databases, and filing systems related to building applications and compliance cases.
• Assist in the preparation of reports, correspondence, and other documentation for compliance activities.
• Respond to inquiries from the public, builders, and other stakeholders regarding building regulations and compliance procedures via phone, email, and in person.
• Process and track incoming applications, complaints, and inspection requests.
• Coordinate meetings, appointments, and site visits for compliance officers.
• Conduct initial reviews of submitted documentation for completeness and accuracy.
• Support the team in monitoring compliance deadlines and follow-up actions.

Required Skills

• Proficiency in administrative tasks and office software (e.g., Microsoft Office Suite).
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to interpret and apply relevant legislation or willingness to learn quickly.
• Effective time management and ability to prioritize tasks.
• Demonstrated ability to work effectively both independently and as part of a team.
• Problem-solving aptitude with a customer-service mindset.

Preferred Qualifications

• Certificate or Diploma in Business Administration, Legal Administration, Building & Construction, or a related field.
• Previous experience in a government, regulatory, or administrative support role.
• Familiarity with building codes, planning regulations, or compliance frameworks.
• Experience using record management systems or CRM software.

Perks & Benefits

• Generous superannuation contributions.
• Access to professional development and training opportunities.
• Flexible working arrangements to support work-life balance.
• Generous leave entitlements, including personal and annual leave.
• Stable and secure employment with career progression pathways.
• Employee assistance program and wellbeing initiatives.
• Contribution to vital community services and infrastructure.

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