About the Company
JLL is a leading professional services firm that specializes in real estate and investment management. We are dedicated to delivering strategic, operational, and financial advantages to our clients worldwide. Our diverse portfolio includes managing some of the most prominent commercial properties globally, fostering environments that are safe, sustainable, and highly efficient. Join our team and contribute to shaping the future of real estate.
Job Description
We are seeking an experienced and proactive Facilities Manager (Senior) to oversee the comprehensive management of our premier commercial tower portfolio in Ballina. The successful candidate will be responsible for ensuring the optimal operational performance, safety, and tenant satisfaction across all assigned properties. This role requires a strategic thinker with a strong background in facilities management, vendor relations, budgeting, and team leadership. You will drive efficiency, implement best practices, and maintain a high standard of service delivery in a dynamic and fast-paced environment.
Key Responsibilities
- Oversee all aspects of facilities management for a portfolio of commercial towers, ensuring a safe, compliant, and efficient working environment.
- Develop and manage operational budgets, ensuring cost-effectiveness and adherence to financial targets.
- Lead, mentor, and develop a team of facilities staff and contractors.
- Manage vendor relationships, contracts, and service level agreements (SLAs) for maintenance, cleaning, security, and other services.
- Implement and monitor preventative maintenance programs to minimize downtime and extend asset life.
- Ensure compliance with all local, national, and industry regulations (e.g., health & safety, fire safety, environmental standards).
- Respond promptly to tenant requests and emergencies, ensuring high levels of tenant satisfaction.
- Oversee capital projects and minor works, from planning and procurement to execution and handover.
- Prepare regular reports on facilities performance, budget utilization, and operational KPIs for senior management.
- Develop and implement sustainability initiatives to reduce environmental impact and operational costs.
Required Skills
- Minimum of 7 years of experience in facilities management, with at least 3 years in a senior or leadership role.
- Proven experience managing commercial properties or multi-tenant high-rise buildings.
- Strong understanding of building systems (HVAC, electrical, plumbing, BMS).
- Excellent knowledge of health and safety regulations and compliance standards.
- Demonstrated ability to manage budgets, forecasts, and financial reporting.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in facilities management software and Microsoft Office Suite.
- Ability to respond to out-of-hours emergencies as required.
Preferred Qualifications
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
- Professional certification (e.g., FMP, CFM) is highly desirable.
- Experience with sustainability initiatives and energy management programs.
- Project management experience in a facilities context.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and public holidays.
- Company pension scheme with employer contributions.
- Opportunities for professional development and career advancement.
- Access to a global network of industry experts.
- Employee assistance program and wellness initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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