About the Company
Quest Port Pirie offers premium serviced apartment accommodation, setting the standard for comfort and convenience in the Port Pirie region. As part of the wider Quest Apartment Hotels network, we pride ourselves on providing exceptional guest experiences, whether for business or leisure. Our team is dedicated to hospitality excellence, creating a welcoming and efficient environment for all our guests.
Job Description
We are seeking a diligent and physically capable Baggage Porter to join our dedicated team in Port Pirie. This role is crucial for ensuring the smooth and efficient handling of guest luggage and other items, contributing significantly to a positive guest experience within our hotel environment. You will be responsible for assisting guests with their baggage upon arrival and departure, delivering items to rooms, and maintaining a tidy and organised luggage storage area. This is a physically demanding role requiring the ability to lift and move heavy items regularly, as well as prolonged standing and walking.
Key Responsibilities
- Assist guests with the loading and unloading of luggage from vehicles upon arrival and departure.
- Safely transport guest luggage and other belongings to and from hotel rooms.
- Provide information and assistance to guests regarding hotel facilities, local attractions, and transportation options.
- Maintain a clean and organised luggage storage area and front entrance.
- Handle special deliveries and guest requests with efficiency and discretion.
- Assist with minor errands and support other hotel departments as needed.
- Operate luggage carts and other equipment safely and responsibly.
- Adhere to all hotel safety and security procedures.
Required Skills
- Physical fitness and ability to lift and carry heavy luggage repeatedly.
- Excellent customer service and interpersonal skills.
- Strong communication skills, both verbal and written.
- Reliability, punctuality, and a strong work ethic.
- Ability to work independently and as part of a team.
- A positive attitude and professional demeanor.
Preferred Qualifications
- Previous experience in a hospitality or customer service role.
- Knowledge of the local Port Pirie area and attractions.
- First Aid certification.
Perks & Benefits
- Competitive salary and opportunities for tips.
- Staff discounts on accommodation within the Quest network.
- Opportunities for career growth and development.
- Supportive and friendly team environment.
- Uniform provided.
- On-site parking.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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