About the Company
Woolworths Group is Australia’s largest retailer, operating supermarkets, Big W, and other brands. We are committed to providing fresh food, value, and convenience to millions of customers every week. Our team members are at the heart of our success, driving a culture of service and innovation. Join us to be part of a company that is making a difference in communities across Australia.
Job Description
Are you passionate about helping people and eager to kick-start your career in customer service? Woolworths Group is looking for enthusiastic and dedicated individuals to join our team as an Entry-Level Customer Service Representative in Albury. This is an excellent opportunity for motivated candidates with no prior experience to learn the ropes, develop valuable skills, and grow within a leading Australian company. We provide comprehensive training and a supportive environment to help you succeed.
Key Responsibilities
- Engage with customers in a friendly and professional manner, both in-person and over the phone.
- Assist customers with inquiries, product information, and service requests.
- Resolve customer complaints and issues efficiently and courteously.
- Process transactions accurately and handle cash/card payments.
- Maintain a clean and organised work environment.
- Collaborate with team members to ensure a seamless customer experience.
- Adhere to company policies and procedures, including health and safety guidelines.
Required Skills
- Excellent verbal communication skills.
- A positive attitude and a strong desire to help others.
- Ability to work effectively in a fast-paced retail environment.
- Reliability and a strong work ethic.
- Basic computer literacy.
- Ability to learn quickly and adapt to new systems.
Preferred Qualifications
- Previous experience in a customer-facing role (e.g., retail, hospitality) is a plus but not required.
- High school diploma or equivalent.
- Proficiency in additional languages is a bonus.
Perks & Benefits
- Comprehensive paid training program.
- Opportunities for career advancement and professional development.
- Employee discounts across Woolworths Group brands.
- Supportive team environment and mentorship.
- Flexible scheduling options.
- Access to employee assistance programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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