About the Company
Serco Australia is a leading provider of essential public services, partnering with governments to deliver better outcomes for citizens. We manage and operate diverse services across defence, justice, immigration, healthcare, and transport. Our commitment is to improve the lives of individuals and communities through dedicated service delivery and innovative solutions. We pride ourselves on creating a supportive and inclusive environment where our employees can thrive and make a tangible difference.
Job Description
We are seeking a motivated and detail-oriented individual to join our team as an Entry Level Medicare Claims Processor. In this vital role, you will be responsible for accurately and efficiently processing Medicare claims, ensuring compliance with all government regulations and internal policies. This position is ideal for someone looking to start a career in government benefits administration, offering comprehensive training and opportunities for professional growth within a supportive environment. You will play a crucial part in ensuring Australians receive the benefits they are entitled to.
Key Responsibilities
- Review and verify Medicare claims for completeness and accuracy, adhering to established guidelines.
- Enter claim data into the processing system with precision and efficiency.
- Identify and resolve discrepancies or missing information by liaising with relevant internal teams.
- Maintain strict confidentiality of all client and claims information.
- Process adjustments, denials, and appeals in accordance with regulatory requirements.
- Communicate effectively with team members and supervisors regarding claim statuses and issues.
- Adhere to all company policies, procedures, and government regulations.
- Participate in ongoing training and development programs to enhance processing skills and knowledge.
Required Skills
- High school diploma or equivalent.
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
- A strong commitment to maintaining confidentiality and ethical conduct.
Preferred Qualifications
- Prior experience in an administrative or data entry role.
- Familiarity with medical terminology or healthcare claims processing.
- Experience with government benefit programs.
- A relevant Certificate III or IV qualification (e.g., Business Administration).
Perks & Benefits
- Comprehensive training and onboarding program.
- Opportunities for career progression and professional development.
- Competitive superannuation contributions.
- Employee assistance program for personal and professional support.
- Supportive and collaborative team environment.
- Access to corporate discounts and wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://au.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.