About the Company
The Gold Coast City Council is dedicated to serving the vibrant community of one of Australia’s fastest-growing regions. We are committed to fostering a sustainable, innovative, and inclusive city for all residents, visitors, and businesses. Joining our team means becoming part of an organisation that values public service, professional development, and a supportive work environment, offering diverse career paths across numerous departments.
Job Description
Are you looking to kickstart your career in public service? The Gold Coast City Council is offering an exciting Entry Level Opportunity for motivated individuals eager to learn and contribute to their local community. This role is designed for those with little to no prior experience, providing comprehensive training and support to help you develop essential skills and understand the workings of local government. You will work within a dynamic team, assisting with administrative tasks, public inquiries, and various projects that directly impact the Gold Coast region. This is a fantastic chance to gain valuable experience, build a professional network, and make a real difference in the place you live.
Key Responsibilities
- Provide administrative support to various departments, including data entry, filing, and document preparation.
- Respond to general public inquiries via phone, email, and in-person, directing complex issues to appropriate staff.
- Assist with the coordination and organisation of meetings, events, and community engagement activities.
- Maintain accurate records and update databases as required.
- Collaborate effectively with team members and other council departments.
- Adhere to all council policies, procedures, and safety guidelines.
- Participate in training and development programs to enhance skills and knowledge.
- Undertake other duties as directed, contributing to the overall efficiency of council operations.
Required Skills
- Strong verbal and written communication skills.
- Basic computer literacy, including proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organisational and time management abilities.
- A positive attitude and a willingness to learn.
- Ability to work effectively both independently and as part of a team.
- Demonstrated commitment to customer service and public engagement.
- Residency within the Gold Coast region or ability to commute reliably.
Preferred Qualifications
- Completion of Year 12 or equivalent.
- Some experience in a customer service or administrative role (even volunteer experience).
- Familiarity with local government processes or community initiatives.
- A current Queensland Class C driver's license.
Perks & Benefits
- Comprehensive induction and ongoing training programs.
- Opportunities for career progression within the council.
- Access to employee assistance programs and wellness initiatives.
- Competitive superannuation contributions.
- Supportive and inclusive work environment.
- Work-life balance initiatives.
- Contribution to meaningful community projects.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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