About the Company
The Fremantle Arts Centre is a vibrant multi-arts organisation situated in a magnificent heritage building, offering a diverse program of exhibitions, concerts, courses, and artist residencies. As a significant cultural institution in Western Australia, we are committed to enriching the community through art and creativity, celebrating both local and international talent. We foster a professional and supportive environment where passion for the arts and excellent public service are highly valued.
Job Description
Join the Fremantle Arts Centre as a Gallery Host in a distinguished government-affiliated cultural setting. This pivotal role involves being the first point of contact for visitors, ensuring a welcoming and informative experience while safeguarding the integrity of our exhibitions. You will contribute to the operational excellence and visitor satisfaction of a premier arts institution, working within a professional team dedicated to promoting cultural engagement.
Key Responsibilities
- Warmly welcome and assist all visitors, providing information about exhibitions, artists, and the Centre's facilities.
- Monitor gallery spaces to ensure the safety of artworks and the general public, adhering to security protocols.
- Handle visitor inquiries and provide directions, ensuring a positive and engaging experience.
- Assist with the setup and pack-down of gallery events and activities as required.
- Maintain a pristine and organised gallery environment.
- Process ticket sales, membership registrations, and gift shop purchases accurately.
- Respond to emergency situations calmly and effectively, following established procedures.
- Collaborate with colleagues to deliver exceptional visitor services.
Required Skills
- Excellent interpersonal and communication skills.
- A friendly, approachable, and professional demeanour.
- Strong attention to detail and observational skills.
- Ability to work effectively in a team environment.
- Punctuality and reliability.
- Basic computer proficiency (for ticketing/POS systems).
- Ability to stand for extended periods and move around gallery spaces.
Preferred Qualifications
- Previous experience in a customer service or visitor engagement role.
- An interest in arts, culture, or heritage.
- First Aid certification.
- Knowledge of local arts and cultural events in Western Australia.
Perks & Benefits
- Opportunities for professional development and training.
- Access to exclusive exhibition previews and cultural events.
- Employee discounts at the Centre's gift shop and cafe.
- A supportive and collaborative work environment.
- Contribution to a leading cultural institution in Western Australia.
- Generous superannuation contributions.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://au.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.