About the Company
Telstra is Australia’s leading telecommunications and technology company, building and operating national networks and offering a range of products and services. Beyond traditional telecom, Telstra is deeply committed to fostering innovation and supporting the next generation of Australian tech startups. Through various initiatives, we empower founders with resources, mentorship, and strategic connections to help their ventures thrive and contribute to Australia’s digital future.
Job Description
Are you passionate about the startup ecosystem and eager to help innovative founders succeed? Telstra is seeking a dedicated Founder Support Specialist to join our team in Mackay. In this pivotal role, you will be the primary point of contact for tech startup founders, providing comprehensive operational, strategic, and administrative support. You will play a crucial part in guiding them through their journey, connecting them with vital resources, and ensuring they have the tools and insights needed to scale. This is an incredible opportunity to contribute directly to the growth of groundbreaking technologies and the entrepreneurial spirit within Australia.
Key Responsibilities
- Act as the main point of contact for startup founders within our programs, offering guidance and support.
- Facilitate introductions to mentors, investors, industry experts, and Telstra's internal teams.
- Organise and manage workshops, networking events, and pitch sessions for startup participants.
- Assist founders with operational challenges, including legal, finance, marketing, and HR queries.
- Monitor startup progress, identify potential roadblocks, and proactively offer solutions or resources.
- Collect feedback from founders to continuously improve support programs and initiatives.
- Maintain comprehensive records of startup interactions and progress.
- Collaborate with internal Telstra teams to leverage resources and create synergistic opportunities for startups.
Required Skills
- Minimum 3 years of experience in startup operations, program management, or founder relations.
- Strong understanding of the tech startup lifecycle and common challenges faced by founders.
- Excellent communication, interpersonal, and presentation skills.
- Proven ability to build and maintain strong professional relationships.
- Exceptional organizational and project management capabilities.
- Proficiency with CRM software and project management tools.
Preferred Qualifications
- Bachelor's degree in Business, Entrepreneurship, Technology, or a related field.
- Experience working within an accelerator, incubator, or venture capital firm.
- Familiarity with the Australian tech ecosystem, including key players and trends.
- Experience in community building or event management within a tech context.
- Strong problem-solving skills and a proactive approach to support.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and wellness programs.
- Flexible working arrangements.
- Opportunities for professional development and continuous learning.
- Access to a vast network of industry leaders and innovators.
- Contribution to cutting-edge technology and startup growth.
- Employee discounts on Telstra products and services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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