APS1/2 Junior Clerk – Entry Level Federal Gov

About the Company

The Department of Social Services (DSS) is a central department of the Australian Government. Our mission is to improve the lifetime wellbeing of people and families in Australia by developing and delivering policies, programs, and services. We work across a broad range of social policy areas including income support, families and children, disability and carers, housing, and communities. Joining DSS means becoming part of a dedicated team committed to making a tangible difference in the lives of Australians, upholding public service values, and fostering a supportive and inclusive work environment.

Job Description

We are seeking a highly motivated and enthusiastic APS1/2 Junior Clerk to join our team in Ballarat. This is an excellent entry-level opportunity for individuals looking to start their career within the Australian Federal Government. As a Junior Clerk, you will provide essential administrative and operational support to ensure the smooth functioning of our department. You will learn valuable skills in a fast-paced government environment, contribute to meaningful work, and receive comprehensive training and mentorship. This role is ideal for individuals who are keen to develop their professional capabilities, possess a strong work ethic, and are committed to public service.

Key Responsibilities

• Perform general administrative tasks including data entry, filing, scanning, and managing correspondence.
• Assist with the preparation of routine documents, reports, and presentations.
• Respond to internal and external inquiries in a professional and timely manner.
• Maintain accurate records and update databases as required.
• Support team members with day-to-day operational activities.
• Manage office supplies and equipment, ensuring adequate stock levels.
• Adhere to all departmental policies, procedures, and government guidelines.
• Participate in team meetings and contribute to a positive and collaborative work environment.

Required Skills

• Strong verbal and written communication skills.
• Excellent organisational abilities and attention to detail.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).
• Ability to work effectively both independently and as part of a team.
• A proactive attitude and willingness to learn.
• Demonstrated ability to maintain confidentiality and handle sensitive information.
• Australian Citizenship is a mandatory requirement for employment in the Australian Public Service.

Preferred Qualifications

• Completion of a Certificate II or III in Business Administration or a related field.
• Previous experience in an office or administrative support role (even voluntary or casual).
• Familiarity with government administrative processes or a strong interest in public service.

Perks & Benefits

• Access to comprehensive training and professional development programs.
• Generous superannuation contributions.
• Flexible working arrangements (where operationally feasible).
• Paid annual leave, sick leave, and parental leave entitlements.
• Employee assistance program for personal and professional support.
• Opportunities for career progression within the Australian Public Service.
• A supportive and inclusive work culture.

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